Why Property Management Training Is No Longer Optional
If you've spent any time in property management Facebook groups lately, you've probably seen the same thing I have: questions that make you do a double-take. Basic stuff, like how to handle arrears or what to do when a tenant breaks lease, being asked by people already managing portfolios. Even worse, the advice in the comments is often flat-out wrong.
This is frustrating, and more than that, it’s risky. And it’s a red flag that too many property managers are being thrown into the deep end without proper training.
The Cost of Undertrained Property Managers
When property managers don’t know the basics, it’s not just their problem. It’s yours. Poorly trained PMs can lead to:
Compliance breaches
Tenant disputes
Lost managements
Damage to your agency’s reputation
As a business owner or department head, it's your responsibility to ensure your team is equipped to handle the complexities of the role. That means investing in ongoing property management training.
CPD Now Mandatory in Queensland
As of 6 June 2025, Continuing Professional Development (CPD) is a legal requirement for all real estate professionals in Queensland. This includes property managers, sales agents, and auctioneers. Each year, professionals must complete two approved CPD sessions to maintain their licences and registrations.
The Real Estate Institute of Queensland (REIQ) offers a range of CPD courses tailored to property managers, covering topics like trust account management, tenant relations, and legislative updates. These courses are designed to keep you compliant and enhance your professional skills.
The REIQ Advantage
The REIQ has been at the forefront of real estate training in Queensland. Their CPD programs are designed to be practical and relevant, ensuring that property managers are well-equipped to handle the challenges of the industry. CPD is structured learning designed to improve your skills, ensure compliance with existing laws, and enhance consumer protections.
By participating in these programs, property managers not only stay compliant but also build trust with clients and strengthen their career prospects.
Encouraging a Culture of Learning
Let's turn training from a must-do into something we truly value as an agency. We want to build a culture where everyone's excited about learning and professional development is a team effort, not just something you do on your own.
Remember, a well-trained property manager is an asset to your business. They handle issues more effectively, provide better service to clients, and contribute to a positive reputation for your agency.
Take Action Now
If you're not already a member of the REIQ, consider joining to access their comprehensive training resources. Investing in your team's education is investing in your business's success.
Don't wait for a compliance issue or a negative review to highlight the need for training. Be proactive. Ensure your property managers have the knowledge and skills they need to excel.
Give your team the right tools, and everyone wins: your clients, and your business too.
If you want more personalised tips, contact us today so we can schedule a discovery session.
